Last updated: September 2026.
This Privacy Policy explains how Healthy Home Dallas (“Healthy Home Dallas,” “we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with the website located at https://healthyhome-dallas.com (the “Website”). It should be read together with our Terms and Conditions.
By using the Website or submitting information through it, you acknowledge this Privacy Policy and consent to the practices it describes. If you do not agree, please do not use the Website.
1. Information You Provide.
You are not required to submit any information in order to browse the Website. If you choose to contact us, request a quote, or book an inspection, we may collect the following information that you voluntarily provide:
- your name;
- your email address;
- your telephone or mobile number;
- the property address, including city, state, and ZIP code, or a general location;
- details of your inquiry or booking, such as the service requested, the reason for the inspection, and any description of your situation; and
- any documents, photographs, videos, or other files you choose to send us (“Client Uploads”).
2. Information Collected Automatically.
When you visit the Website, we and our service providers may automatically collect limited technical and usage information, such as your IP address, browser type, device type, the pages you visit and how you interact with them, and the date and time of your visit. We use this information for Website functionality, analytics, and security.
3. Cookies, Analytics, and Similar Technologies.
The Website uses cookies and similar technologies to operate, to measure how the Website is used, and to help us improve it. The tools we currently use include Google Tag Manager and Google Analytics, which provide aggregated usage statistics, and Microsoft Clarity, which analyzes how visitors interact with Website pages, such as clicks, scrolling, and navigation, and may create session recordings and heatmaps. Our booking page also uses Google reCAPTCHA to help prevent spam and abuse; your use of reCAPTCHA is subject to Google’s privacy policy and terms of service.
These providers may collect information under their own privacy policies. You can control or delete cookies through your browser settings, and you may use the opt-out tools that those providers make available. Disabling cookies may affect how parts of the Website function.
4. How We Use Information.
We may use the information we collect to:
- respond to inquiries and requests;
- communicate with you about our services, including appointment confirmations and reminders;
- evaluate potential service engagements;
- schedule inspections and provide the services you request;
- operate, secure, and improve the Website;
- maintain internal business records; and
- comply with legal obligations.
Submitting information through the Website does not create a client relationship unless a separate written agreement has been executed, as described in our Terms and Conditions.
5. Text Messaging and Mobile Information.
If you opt in to receive text messages from us, we will use your mobile number to send the messages described in Section 17 of our Terms and Conditions, such as appointment confirmations, reminders, and service-related updates. We will not share mobile information, including text message originator opt-in data and consent, with third parties or affiliates for marketing or promotional purposes. You may opt out at any time by replying STOP to any message. Message frequency varies, and message and data rates may apply.
6. Payments.
We do not store payment card numbers. If online payment is offered in connection with a booking, it is processed by a third-party payment processor, such as Stripe, under that provider’s own terms and privacy policy, and we do not receive your full card details.
7. Client Uploads and Sensitive Information.
Client Uploads may include property information, images, reports, or other materials relevant to a potential or ongoing inspection. By submitting them, you acknowledge that:
- submissions are made voluntarily;
- electronic transmission of information is not guaranteed to be secure; and
- you should not submit sensitive personal information unless we have requested it in connection with an active engagement.
Healthy Home Dallas does not guarantee the confidentiality of unsolicited submissions.
8. How We Disclose Information.
We do not sell or rent personal information. We may disclose information:
- to service providers that help us operate the Website, schedule appointments, process payments, or communicate with you, including hosting, booking, email, messaging, and analytics providers;
- to accredited laboratories, where necessary to analyze a sample that you have authorized us to collect;
- as required by law, subpoena, or court order;
- to protect our rights, property, or safety, or those of others; and
- in connection with a business transfer, merger, or restructuring.
9. Data Security.
We use commercially reasonable administrative and technical safeguards to protect the information we collect. However, no method of transmission over the internet, and no method of electronic storage, is completely secure, and we cannot guarantee absolute security. We disclaim liability for unauthorized access that is beyond our reasonable control.
10. Data Retention.
We retain information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by law. Client Uploads submitted outside of a formal engagement may be deleted at our discretion.
11. Third-Party Websites.
The Website may contain links to websites operated by others. This Privacy Policy does not apply to those websites, and Healthy Home Dallas is not responsible for their privacy practices.
12. Children’s Privacy.
The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can delete it.
13. Your Choices.
You may ask us to update or delete information you have previously submitted by contacting us using the details below. We may retain certain information where required by law or for legitimate business purposes.
14. State-Specific Information (Texas).
Healthy Home Dallas is based in Texas and complies with applicable Texas privacy and data security laws. At this time, the Website does not engage in data practices that give rise to additional consumer rights under other state privacy statutes, such as the California Consumer Privacy Act and California Privacy Rights Act. We will update this Privacy Policy if legal requirements change.
15. Changes to This Privacy Policy.
We may revise this Privacy Policy at any time. Updates will be posted on the Website with a revised “Last Updated” date, and your continued use of the Website after posting means that you accept the revised Privacy Policy.
16. Contact Information.
If you have questions about this Privacy Policy or our data practices, please contact:
Healthy Home Dallas
Address: 1400 Preston Rd Ste 400, Plano, TX 75093
Email: Info@HealthyHome-Dallas.com
Telephone: (469) 682-8922
Website: https://healthyhome-dallas.com